Shein Canada

I did not receive my entire order.

Tracking details attached. I do not understand what could have happened. The order was placed at the same time to the exact same place.

Why has no one answered? It's been a couple of times I purchased, but it comes in something of very bad quality.

All the sprinkles are falling down; it looks like filler.

The store tried to return the item. Please, someone should answer the customer service.

I washed my entire order along with some of my own expensive clothes when a sweater exploded in the wash. This incident embedded thousands of fibers in everything, infesting my whole house and ruining my washing machine, which cost me upwards of $1000.

Shein is refusing to refund my order without me sending everything back, despite having photographic proof. I am unable to send it back as I have a disability and already disposed of much of it because the fibers were infesting my entire house.

I did not get my stuff they gave it to someone else. I'd like a refund or my stuff I paid for I have invoice and the signature u have on it isn't me

There were missing items in the package delivered. Seven customized insulated cups were missing.

I contacted the shipper, but they told me they shipped what was handed over to them by the vendor and advised I engage the vendor. I engaged Shein, but they are sending me back to the shipper, stating that they packaged all my items and that there must have been items missing in transit.

I asked how that is my business; they either refund me or send the items. That was the last I heard from them.

By accident I add a wrong e mail number to my order, what I would like to fix

My order was done in this year at the beginning in April.

I have the order number as well

I need my refund and I have after pay how will these payments be reimbursed. I have two orders both after pay and I return items from both order when will my money be reimbursed and not a store credit because I dont want anything else from SHEIN the clothing is terrible quality! Please advise how and when my payment will be reimbursed!

J'ai acheté un rouleau pour intimité de mes fenêtres et malheureusement ça ne tient pas du tout...tout est tombé par terre 5 minutes plus tard!

Je viens de recevoir mon colis de shein canada mais il est endommagé, comment faire s'il vous plaît.

This company is a SCAM! They delivered to some random house in another city and wont answer phone calls.

I want not just my money back, but compensation for my aggravation and time! Waste my time!!

I live in Vernon, not Kelowna!

And you know this! You delivered to me before and got it right, so why the act stupid?

i ordered a package for 200 dollars got an email my package was delivered asked for a parent to look outside for my package a few minutes later my package wasnt there i ask to check again still no package look on my phone a picture of my package at my door showing it was delivered then footage from a neighbour was given to me showing the delivery guy had left with my package but we dont know if it was for sure him but i am still very disappointed

Before a week ago, I returned my order and I didnt receive the refund and yesterday I spoke with customer service and they told me that my return is cancelled in the system and they cant return my money back. Its $166. I can send the return label I send it with a staples Canada Now Im in the staple and they cant give me the bill return bill because its paperless bill so what should I do now?